Senior Lead Business Analyst - Insurance ISO

Majesco isn't just riding the AI wave - we're leading it for the P&C and L&AH insurance industry. Born in the cloud and built with an AI-native vision, we've reimagined the insurance core as a platform that lets insurers move faster, see farther, and operate smarter. As leaders in intelligent SaaS solutions, we've embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, and digital solutions so our customers can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and outcomes.

In a world where change is constant, our native-cloud SaaS platform empowers insurers the agility to adapt to market and risk shifts quickly, reshape their operational cost structure, accelerate innovation readiness, and rethink how insurance can be done with the intelligence to stay ahead. With 1000+ implementations, we are the AI insurance leader that over 350 insurers, reinsurers, MGAs rely on to rethink how insurance can be done in today's modern era of insurance. Break free from the past and build the future of insurance.

Job Overview

Majesco is seeking a Senior Business Analyst - Property & Casualty (P&C) Policy to help shape the future of our insurance software solutions. You'll play a pivotal role in translating complex ISO and NCCI bureau circulars, regulatory updates, and business needs into actionable system requirements that drive compliance and innovation across commercial and personal lines.

As part of a global team modernizing insurance technology, you'll act as the vital connector between business stakeholders, compliance experts, and technical teams-ensuring that every policy and rating update is delivered with precision, efficiency, and regulatory accuracy.

This role offers the opportunity to work on industry-leading P&C platforms, directly influencing how insurers streamline operations, manage risk, and deliver better experiences to their customers.

All About the Role

• Conduct in-depth analysis of ISO/NCCI circulars to evaluate coverage, rating methodologies, regulatory rules, and form requirements across multiple jurisdictions.
• Gather and validate business and regulatory requirements, ensuring all implications are fully documented prior to handoff to development.
• Partner closely with compliance, actuarial, underwriting, and IT teams to maintain alignment between regulatory changes and system functionality.
• Develop and maintain traceability matrices that map circular provisions to business and system features.
• Create detailed user stories, functional specifications, and process diagrams to guide design and development.
• Support Agile ceremonies including sprint planning, backlog refinement, and retrospectives, ensuring priorities reflect both customer needs and compliance timelines.
• Analyze existing policy administration workflows, recommend process improvements, and contribute to testing and validation of policy changes.
• Facilitate cross-functional meetings and workshops to communicate circular impacts and ensure shared understanding across departments.
• Provide informed recommendations to developers and product teams, helping shape solutions that meet business objectives while advancing Majesco's commitment to modernization and customer success.
• Manage change requests and ensure delivery milestones are met with transparency and accountability.

All About You

• Bachelor's degree in Business, Insurance, Information Systems, or a related field.
• 3-5 years of experience in Property & Casualty insurance, ideally in a business analyst or policy systems capacity.
• Proven ability to interpret ISO and NCCI circulars and apply regulatory frameworks to policy administration systems.
• Hands-on experience with policy administration platforms and rating engines within the insurance domain.
• Proficient with JIRA, SharePoint, Excel, and SQL for documentation, analysis, and collaboration.
• Exceptional analytical and communication skills-able to distill complex information into clear, actionable insights for diverse technical and non-technical teams.
• Strong sense of ownership and collaboration, with a track record of driving compliance-focused solutions that enhance operational performance and customer outcomes.

As a member of a rapidly growing and dynamic organization, the successful candidate must be flexible and willing to take on new tasks and responsibilities as business needs evolve. The company reserves the right to vary, change, or update job duties and responsibilities based on business requirements. This role may require shifting priorities, learning new technologies, and contributing to projects outside of the initial scope.

What Majesco Offers:

Majesco is committed to equal pay and transparency. The annual base salary range for this position is $110 to $125,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.