quality assurance, documentation of processes, Data Analysis, FHA claims

Customer Handling, Communication Skills, Interpersonal Skills, problem-solving skills, detail-oriented, Analyze customer feedback

ERP - Oracle, Ms Excel, Accounting basic concepts, Balance Sheet Reconciliation, Problem Solving

Itil Framework, Disaster Recovery Assessment, Process Documentation, ISO 22301, PowerPoint Presentations, Audit Support

Test Planning, Itil Framework, Execution of Continuity Exercises, ISO 22301, Process Documentation, Adonis, Risk Assessments, Audit Support

Workday, Ms Excel, Oracle, Service Now, Sap Hcm, Sap Successfactors, Ms Office

Customer Support, Customer Service