CRM Tools, Problem Analysis, Customer Support, Communication Skills

Workflow Design, SOP creation, project management, CRM Helpdesk systems, interdepartmental coordination, Customer Experience Improvement, technical understanding of service operations, Problem-solving

Mobile Devices, Customer Support, Bpo, Call Center, Basic Computer Knowledge, Consumer Durable products, Technical Knowledge

Shopify, Shiprocket, Customer Support, e-commerce

Email Support, Customer service best practices, Freshdesk

crm software, Troubleshooting, Customer Service, Technical Support, Communication Skills, Time Management, Data Entry, Problem Solving, Multitasking, Team Collaboration

Strong verbal and written communication skills in English

Product Knowledge, Customer service, Sales, Time Management

Ticketing Tools, virtual communication platforms, Customer Support, Crm Systems, Helpdesk

Customer Support, Communication, Voice support, Banking Knowledge, Problem Solving, Customer Handling, Telugu