Job Description (JD) – Sales Executive

Job Title:

Sales Executive

Department:

Sales

Location:

Nerul

Reporting To:

Sales and Operations Manager

Job Summary:

We are looking for a motivated and customer-focused Sales Executive to handle client communication, generate business opportunities, coordinate shipments, and provide excellent customer support. The candidate should have good communication skills, coordination ability, and knowledge of logistics/transport operations.

Key Responsibilities:

Sales Responsibilities:

Generate new business leads through calls, emails, and client visits.
Maintain relationships with existing customers.
Prepare quotations and follow up with clients.
Coordinate with operations team for smooth execution of shipments.
Achieve monthly sales targets.
Maintain customer database and sales records.

Customer Support (CS) Responsibilities:

Handle customer inquiries and shipment updates.
Coordinate with transporters, drivers, and operations team.
Resolve customer complaints and provide timely solutions.
Ensure proper documentation and shipment tracking.
Share loading, unloading, and POD updates with clients.
Maintain daily MIS and operational reports.

Required Skills:

Good communication and negotiation skills.
Knowledge of MS Excel, Email, and MIS reporting.
Ability to handle customer issues professionally.
Coordination and multitasking ability.
Basic knowledge of logistics/transportation industry preferred.

Qualification:

Graduate in any field.
Experience: 1–3 Years preferred in Logistics / Transportation / Customer Support / Sales.

Salary:

As per industry standards.

Working Hours:

9:30 AM to 6:30 PM

Preferred Candidate:

Immediate joiner preferred.
Candidate from logistics/transport background will be an advantage.
Female Candidate Needed

Sales Executives

Customer Services - Customer Service Representative

PURCHASE ASSISTANT