Key Responsibilities

Preventive Maintenance & Technical Operations

Execute preventive maintenance programs to ensure optimal performance of all M&E systems at the site
Maintain high operational standards for facility engineering systems with focus on reliability and uptime
Ensure proper functioning and monitoring of electrical systems, HVAC, PAC units, plumbing, sanitary systems, elevators, and cafeteria equipment
Follow manufacturer recommendations for maintenance activities and critical spares management
Adhere to the 52-week annual maintenance schedule for all engineering systems

Operations & Vendor Management

Coordinate with vendors for maintenance and service execution ensuring quality compliance with OEM standards
Monitor AMC, breakdown maintenance, shutdown activities in coordination with OEMs and stakeholders
Track purchase orders, work completion, and invoice submissions in alignment with procurement processes
Ensure SLA and KPI compliance for all facility engineering services
Coordinate execution of internal customer requests and ensure timely closure without escalation

Monitoring, Inspections & System Audits

Conduct daily inspections of logbooks, checklists, escalation charts, PPM schedules, and system records
Perform central store audits, BMS audits, and facility equipment audits on a monthly basis
Conduct regular facility walkthroughs to ensure adherence to operational standards and safety protocols
Monitor builder-managed critical areas such as STP, DG sets, HT/LT rooms, chiller plants, pump rooms, and water/diesel systems
Track and ensure compliance of builder activities as per contractual obligations

Reporting & Documentation

Maintain and update engineering records including logbooks, history cards, equipment details, and service reports
Prepare daily, weekly, monthly, quarterly, and annual reports related to facility operations and engineering performance
Submit MIS reports such as SLA reports, energy reports, compliance reports, and equipment status reports
Ensure closure and analysis of repeated complaints through ticketing systems (e.g., Seibel/QMS)

Safety & Compliance Management

Participate in emergency evacuation procedures and ensure adherence to health and safety protocols
Ensure proper usage of facility management tools (IMT, VMT, Site Operations modules, inspection tools, etc.)
Ensure 100% usage of online work permit systems and incident reporting tools
Support internal and external audits and ensure compliance with statutory requirements

Stakeholder & Client Coordination

Coordinate VIP and client visits in collaboration with events and operations teams
Liaise with DM team and engineering stakeholders for issue resolution and escalation management
Ensure smooth communication with builders and contractors for operational continuity

HR & Training Support

Participate in interviews for M&E technical staff hiring
Ensure onboarding and training (including Back to Basics training programs) for technical teams
Track mandatory training completion and attendance

Procurement & Inventory Management