Position summary:

The role requires the candidate to have excellent organizational & communication skills, strong business analysis skills in leading the requirements gathering, documenting the same as visualized mock-ups/use cases, keeping the build backlog always up-to-date. The candidate is expected to work in the product management/business analysis requirement function and work closely with the Business/Product heads, fellow BA team members, Development and QA teams to deliver client requests, product enhancements, data quality improvements, operational efficiencies and system changes.

Duties & accountabilities:

Understand the business requirements from the product and commercial team, business sponsors, external clients and the operations team along with understanding system capabilities from Development and QA leads and other key stakeholders
Gather, analyze and document detailed business and functional requirements. Obtain sign-off on requirements from functional stakeholders across the globe
Document requirements in the form of visualized mock-ups/use cases/user stories and keeping the product backlog well groomed & prioritized at all times
Manage prioritization of key projects including enhancements, system fixes, client/product/operational requests and keeping this in sync with product roadmap.
Drive innovations and efficiency by studying and analysing data and creating solutions which make existing processes streamlined.
Define project/release scope, obtain development and QA estimates by working with project manager on the overall project plan.
Transform business requests and other business requirements into technical requirements that can be implemented by the software development team, including filling in any gaps.
On daily stand ups, work with development team and business stakeholders to clarify work requests, overcome design obstacles, and make informed decisions in a timely fashion.
Work with the business and development team to establish acceptance criteria to ensure applications are thoroughly tested prior to release
Own the delivery and execution from the beginning of the business idea to final testing of the production release.
Identify any development risks and develop contingency plans.
Resolve complex design problems, specifically, integrating long ingrained heritage platform functionality into integrated solutions.
Independently and proactively evaluate and manage resolution for issues with the system using extensive knowledge of tools, application and process.
Develop clear action plans for problem resolution, monitor results and follows through until completion across multiple functional groups.
Work closely with development and QA to ensure implementation meets requirements and mitigate risks in overall project execution to enable completion of project per committed scope
Review test cases from QA team, conduct demos for end users, participate and monitor the UAT
Address client issues and escalated queries; participate in external calls/meetings with clients when required. Raise issues and requests from client service team, sales, or directly from clients with product managers.
Brainstorm and innovate solutions and new ideas to achieve efficiencies and new functionality to improve system usability, save cost, and increase revenue

Business competencies

Education and experience:

Bachelors degree (preferably Masters) in the field of management or technology required along with 4-6 years of prior experience as a Business Analyst, Product Owner
Experience working in an Agile development environment
Strong presentation and analysis skills, with a strong working knowledge of Microsoft office tools, especially excel
Good understanding of database structures and basic knowledge of SQL
Prior asset servicing experience preferred; corporate actions experience strongly preferred. Good understanding (preferably experience) of various financial asset classes
Familiarity with feeds from financial data vendors such as SIX, IDC etc. along with applicable ISO 15022/20022 standards
Demonstrated ability to successfully implement programs successfully
Demonstrated ability to successfully work and manage large and diverse stakeholder groups with no organizationally authority to deliver results
Demonstrated ability to successfully take a program from inception to final delivery.
Demonstrated experience in successfully working in a globally dispersed, virtual team environment.
Open minded, flexible, ability to reconcile among various perspectives and willing to adapt to evolving situations in a fast paced environment
Contribute to customer forums and external user working groups

Commercial awareness:

Good understanding of financial markets and instruments, practises around asset servicing and various regulatory requirements
Good to have awareness around competitors and industry practices

Management requirements:

Good time management and organizational skills, ability to co-ordinate among stakeholders
Conflict resolution and problem solving skills are required with excellent prioritization skills
Taking accountability of the deliverables, confident & self-decision making capability

Personal competencies

Personal impact:

Dynamic, open minded, flexible, ability to reconcile among various perspectives and willing to adapt to evolving situations in a fast paced environment
Ability to meet stringent deadlines, flexibility to perform different roles within product management

Communication:

Excellent written and verbal communication skills.
Able to communicate effectively across all levels of stakeholders locally and in different global locations
Tactful & creative approach to communication to address client issue & escalation, problem solving, and identifying potential solutions and proposing ideas

Teamwork:

Ability to work with a complex stakeholder group across geographical boundaries within the product
Ability to work & partner with different products for possible synergies

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