Job Title: IT Support Executive

Location: Noida

Department: IT & Infrastructure

Reports To: Head of Operations

Apply here : https://forms.gle/xnyvhSqZkm5jax4LA

Job Summary:

We are seeking a highly skilled IT Support Executive to enabe IT support operations, asset management, and information security while driving the development and maintenance of our SharePoint-based intranet. The ideal candidate will ensure smooth IT operations, secure data management, and effective internal communication through SharePoint, aligning with organizational goals.

Key Responsibilities:

IT Support & Operations:

Manage the IT support to provide timely and effective technical assistance to employees.
Develop and enforce IT policies, procedures, and best practices to improve system uptime and efficiency.
Oversee incident management, troubleshooting, and resolution of hardware, software, and network issues.
Maintain IT service management (ITSM) tools/Dashbords and ensure SLA compliance for internal users.
Collaborate with stakeholders to understand IT requirements and implement solutions.

IT Asset Management:

Establish and maintain an IT asset inventory system, tracking the lifecycle of hardware and software.
Ensure compliance with software licensing and procurement policies.
Optimize asset utilization and manage vendor relationships for IT purchases and services.
Plan for IT infrastructure upgrades and replacements to minimize disruptions.

Information Security & Compliance:

Implement and oversee cybersecurity measures, ensuring protection against threats and vulnerabilities.
Develop and enforce data protection and access control policies in line with regulatory compliance.
Conduct periodic security audits, risk assessments, and penetration testing.
Educate employees on IT security awareness and best practices.

SharePoint Intranet Development & Management:

Lead the development and enhancement of the company's SharePoint intranet to streamline internal communication and collaboration.
Work with HR, Operations, and other departments to customize SharePoint workflows, document management systems, and portals.
Ensure the intranet is user-friendly, updated regularly, and serves as a central knowledge repository.
Integrate SharePoint with other enterprise applications for seamless digital workplace experience.

Qualifications & Skills:

Bachelor's degree in Information Technology, Computer Science, or a related field.
2+ years of experience in IT support, asset management, and information security.
Strong knowledge of IT infrastructure, networks, and cloud-based systems.
Hands-on experience with SharePoint development and administration.
Familiarity with ITIL frameworks, cybersecurity principles, and compliance standards (ISO 27001, GDPR, etc.).
Strong problem-solving, communication, and leadership skills.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Certifications:

ITIL Foundation Certification (Preferred)
Microsoft Certified: SharePoint Administrator (Preferred)
CompTIA Security+ / CISSP (Preferred)

Why Join Us

Opportunity to lead IT operations in a dynamic and growing organization.
Work on innovative IT solutions and digital workplace initiatives.
Competitive salary and professional growth opportunities.

If you are passionate about IT operations, security, and SharePoint development, we encourage you to apply and be a part of our innovative team!

Field Tech Associate-End User Computing, IT Support, Asset Management

Desktop Engineer

Project Manager Sr

Information Technology Executive

Support Analyst, IT Operations

Site Reliability Engineer

Information Technology Support Specialist