Details:
Job Description
The Technical Project Management Office (TPMO) is looking for a Technical Project Manager to be part of our Tower within the Modern Enterprise Services Division. The role is part of a Global Organization delivering Technical Projects towards the NEA Customers Portfolio with focus (but not limited to): Hybrid Cloud, Infrastructure, Modern Endpoint Management, Digital Workplace Platforms, IT Asset Management, Cyber Security, Network and Unified Communications. The role is required to work US hours.
Job Responsibilities:
- Manage multiple concurrent complex, global, multi-phased implementations for our clients;
- Quickly and effectively gather client's IT & business requirements to allow design and configure transition and transformation services;
- Manage client's expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones;
- Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients;
- Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely;
- Effectively manage and mitigate project risks;
- Plan, monitor and forecast project budgeting;
- Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline;
- Provide contributions to project methodology and document library;
- Provide updates on client statuses and escalate issues while maintaining control of the project;
- Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities;
- Deliver outstanding client service to achieve high implementation survey scores;
- Work effectively with peers, other departments, and management;
- Ensure the appropriate levels of communication with all stakeholders within the customer organization;
The Technical Project Management Office (TPMO) is looking for a Technical Project Manager to be part of our Tower within the Modern Enterprise Services Division. The role is part of a Global Organization delivering Technical Projects towards the NEA Customers Portfolio with focus (but not limited to): Hybrid Cloud, Infrastructure, Modern Endpoint Management, Digital Workplace Platforms, IT Asset Management, Cyber Security, Network and Unified Communications. The role is required to work US hours.
Job Requirements
Details:
Job Responsibilities:
- Manage multiple concurrent complex, global, multi-phased implementations for our clients;
- Quickly and effectively gather client's IT & business requirements to allow design and configure transition and transformation services;
- Manage client's expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones;
- Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients;
- Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely;
- Effectively manage and mitigate project risks;
- Plan, monitor and forecast project budgeting;
- Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline;
- Provide contributions to project methodology and document library;
- Provide updates on client statuses and escalate issues while maintaining control of the project;
- Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities;
- Deliver outstanding client service to achieve high implementation survey scores;
- Work effectively with peers, other departments, and management;
- Ensure the appropriate levels of communication with all stakeholders within the customer organization;
