Company Description

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

We are seeking a dynamic and customer-focused F&B Executive to join our team in Chennai, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets.

Supervise and coordinate the activities of F&B staff to maintain high service standards
Greet and seat guests, ensuring a warm and welcoming atmosphere
Maximize sales opportunities through product knowledge and suggestive selling techniques
Oversee the accurate and efficient processing of guest orders
Manage the setup and maintenance of dining areas, including banquet spaces
Conduct regular team briefings and participate in departmental meetings
Promote restaurant specialties and ensure adherence to established service standards
Handle guest feedback and complaints professionally, escalating issues when necessary
Implement and maintain food safety and hygiene standards
Coach and train team members to deliver consistent, high-quality service
Collaborate with kitchen staff to ensure smooth service operations
Monitor inventory levels and assist in ordering supplies as needed
Analyze sales data and suggest improvements to increase revenue
Ensure compliance with all company policies and procedures

Qualifications

Bachelor's degree in Hospitality Management or related field
Minimum of 2 years of experience in a similar role within the hospitality industry
Extensive knowledge of food and beverage products and current industry trends
Proven track record of providing exceptional customer service
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Detail-oriented with strong organizational and multitasking skills
Proficiency in restaurant management software and point-of-sale systems
Ability to work in a fast-paced, high-pressure environment
Flexible schedule with availability to work evenings, weekends, and holidays
Understanding of food safety regulations and hygiene standards
Problem-solving skills and ability to make quick decisions
Passion for the hospitality industry and commitment to guest satisfaction

HR Services Professional

Domestic Recruiter

GSA-F&B

Freelance Recruiter

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