Role Summary

Swivl is looking for a Product Manager who can independently drive AI-first product development — from identifying opportunities to shipping measurable business outcomes.

This role is for someone who can operate in ambiguity, cut through noise, and use AI as a core product capability, not just a productivity tool.

What You'll Own:

End-to-End Ownership

Own problems from discovery to delivery and measurable impact
Define what to build, why it matters, and how success will be measured
Operate with minimal oversight in a fast-moving environment

AI-Driven Product Development

Identify high-impact opportunities where AI improves real customer workflows
Design and ship AI-powered features (automation, copilots, insights) that drive tangible outcomes
Use tools like Claude and Lovable (and similar) for:
Research and insight synthesis
Rapid prototyping and iteration
Validating ideas before full-scale development

Outcome-Driven Execution

Define success metrics before building
Prioritize based on ROI, scalability, and customer impact - not effort or noise
Ship fast, learn from data, and iterate continuously

Customer & Problem Understanding

Work closely with customers, sales, and support to uncover real problems
Convert ambiguous inputs into clear, structured opportunities

Operating in Ambiguity

Make decisions with incomplete information
Navigate changing priorities and conflicting inputs without slowing down

Team Contribution

Guide APMs and junior PMs when needed
Bring clarity and structure without introducing unnecessary process

What We're Looking For

3–5 years of Product Management experience (B2B SaaS preferred)
Proven track record of shipping AI-powered features with measurable impact
Strong ability to use AI for problem-solving and decision-making, not just execution
Experience in CRM, scheduling, invoicing, or workflow-driven products
Ability to write clear PRDs, user flows, and edge cases
Strong prioritization - focuses on what drives outcomes, not activity
Demonstrated ability to ship quickly in fast-paced environments
High ownership - can operate independently with minimal guidance
Experience mentoring or guiding junior team members

Good to have:

Technical understanding of APIs, integrations, and system design
Experience in early-stage or fast-scaling SaaS startups

Interview Process

HR Screening
Product Interview (90 min): A deep dive into your problem-solving approach, analytical skills, and product mindset.
Managerial Interview (30 ): Understanding collaboration, communication and management skills
HR Discussion: Cultural alignment, career aspirations, and compensation details (for selected candidates).