About the Job

As a specialist in electronics and software for the past 20 years, in-tech is a dynamic, fast-growing engineering company headquartered in Munich, Germany employing around 2350 employees globally across 20 project locations in 8 countries.

in-tech develops innovative engineering solutions for the automotive, rail, aerospace, defence, and industrial sectors.

We are committed to a flexible, modern work culture and work-life balance. Our colour orange stands for liveliness, warmth, and dynamism. We value a strong team spirit, fresh ideas and a positive work culture. We call it the Orange Spirit!

Since 2024, in-tech became a subsidiary of Infosys Ltd. This strategic partnership enables us to offer our customers even more comprehensive development and digitalisation services and a greater offshore capability. We are looking for experienced Jira & Confluence Support Engineer to join our team in based out of our Kochi location with hybrid work options. If you're passionate about joining a growing and dynamic team with a company with a positive culture and team spirit, we'd love to connect with you!

Responsibilities

Administer and manage Atlassian Cloud applications including Jira, Confluence
Lead and support migration activities from Atlassian Data Center to Atlassian Cloud
Design, implement, and maintain Jira Service Management projects, including service desk configurations, custom request types, workflows, and automation rules.
Develop, enhance, and maintain custom scripts using ScriptRunner for Jira and Confluence to automate processes
Create and maintain comprehensive documentation of system configurations, processes, and customizations.

Requirements

The ideal candidate would be a graduate with minimum 5+ years of proven work experience as an Atlassian Support Specialist or similar role.
Hands-on experience with administration in Atlassian cloud systems, particularly Jira and Confluence.
Strong understanding of Jira and Confluence Cloud administration, including user management, permissions, project configurations, and integrations.
Expertise in Atlassian Cloud automation, Jira Service Management, and service desk project setup.
Solid experience in migrating from Atlassian Data Center to Atlassian Cloud,
Strong scripting skills using ScriptRunner for Jira/Confluence.

Apply with us

If you have experience and team spirit and are looking for a great place to work, then start your job with us.

As part of our dedication to the diversity of our workforce, in-tech is committed to equal employment opportunity without regard for age, race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

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