Power Bi, Excel, Aml, Data-driven operations, Kyc, Operational Risk Management, Process governance

Operational scaling, Capability Building, SOP creation, People analytics, Team Management, Compliance Audits, Hr Operations, People Operations, HR governance, Reporting, Process Design

Ms Office, Process team management, Life Insurance operations, Client Management

Card Domain Mastery, Strategic business acumen, Regulatory acumen, Regulatory and Risk proficiency, Operational Risk Management, Analytics and data driven mindset, Leadership and influence across functions, Card Operations Expertise, Performance analytics and metrics design, UAT and systems validation, UAT and technology partnership, Process engineering and automation literacy

contact center operations , Qa, Power Bi, Workforce Management, WFM platforms, Salesforce, Lms, Training Quality Assurance

Bmc, Itsm, Orchestration, Servicenow, Solarwinds, Cmdb, Event Management, cloud infrastructure operations, IT governance standards, discovery, ITOM platforms, ITIL frameworks