Job Title:System Administrator Level 3

Location:Mumbai, Thane, India

Job Type:Full-Time

Shift:5 days a week 2 days OFF Rotation Shift

Department:NOC, SOC, and Help Desk

Job Summary:

Position Overview

We are seeking a highly skilledSystem AdministratorLevel 3 with strong expertise inMicrosoft 365, Azure, SharePoint, Power BI, and workflow automation. The ideal candidate will be responsible foradvanced system administration, troubleshooting, migrations, and automationwhile ensuring a secure, reliable, and scalable IT infrastructure. This role requires deep technical knowledge, hands-on experience, and the ability to mentor junior team members.

Key ResponsibilitiesWindows & Infrastructure Administration

Manage, configure, and troubleshootWindows Server environments(AD, DNS, DHCP, Group Policy, File/Print services).
Maintainvirtualized environments(Hyper-V, VMware, or Azure Virtual Desktop).
Perform patch management, upgrades, and system performance optimization.
Implement backup, disaster recovery, and high-availability strategies.

Microsoft 365 & Azure Administration

AdministerO365 tenant servicesincludingExchange Online, Teams, OneDrive, and SharePoint Online.
ManageAzure AD, Conditional Access Policies, Security & Compliance Center.
Configure and maintainIntune MDM/MAMfor endpoint security and compliance.
Supporthybrid environments(on-premises AD + Azure AD Connect).

SharePoint & Power Platform

Administer and supportSharePoint Online/On-Prem, includingsite collections, permissions, and workflows.
Design, implement, and maintainPower Automate (Flow) solutionsfor business process automation.
DevelopPower BI dashboards and reportsintegrating data from multiple sources.
Collaborate with business stakeholders to optimize collaboration and reporting platforms.

Migration Projects

Lead and executemigrations to O365, SharePoint Online, and Azure.
Performemail and data migrations(Exchange, PST, file shares, SharePoint, legacy systems).
Ensure minimal downtime and data integrity during migration processes.

Security & Compliance

Implementidentity and access management (IAM)best practices.
Monitor and respond tosecurity alerts and incidentsacross O365/Azure.
Ensure compliance with regulatory standards (ISO, SOC2, HIPAA, etc.).

Support & Mentorship

ProvideL3 supportfor escalated incidents and problem management.
Create documentation, SOPs, and runbooks for IT operations.
Mentor and guideL1/L2 engineersin troubleshooting and best practices.

Required Skills & Experience

7+ years of experience inWindows Server administration.
5+ years of hands-on experience withMicrosoft 365 & Azure Administration.
Strong knowledge ofActive Directory, Group Policy, DNS, DHCP.
Expertise inSharePoint Online/On-Prem,Power BI, andPower Automate.
Proven track record inO365 / Exchange Online migrationsandSharePoint migrations.
Experience withIntune, Endpoint Manager, and security tools.
Solid understanding ofnetworking fundamentals (TCP/IP, VPN, firewalls, load balancers).
Strong scripting skills inPowerShellfor automation and administration.
Excellent troubleshooting, analytical, and problem-solving abilities.

Preferred Qualifications

Microsoft certifications (MCSE, MS-100, MS-101, AZ-104, AZ-305, etc.).
Experience withhybrid cloud environments.
Familiarity withthird-party migration tools (Quest, BitTitan, ShareGate, etc.).
Knowledge ofSIEM, SOC monitoring, and advanced security tools.

Soft Skills

Strong communication and documentation skills.
Ability to work independently and as part of a global IT team.
Leadership qualities to mentor and guide junior staff.
Customer-focused mindset with a commitment to service excellence.

System Administrator Level 3

System Administrator

System Administrator

Cloud Architect / System & Security Administrator