This is a remote position.

About The Role

At Innovate Now, we don't just implement software; we engineer solutions that transform how businesses operate. We are seeking a highly skilled and motivated Zoho One Expert to join our dynamic team. This is more than just a technical roleyou will be a trusted advisor to our clients, acting as the bridge between their business challenges and powerful, elegant solutions within the Zoho ecosystem.

If you are a natural problem-solver who thrives on optimizing processes and has a passion for technology, this is the perfect opportunity to make a significant impact.

What You'll Do (Key Responsibilities)

Consult & Gather Requirements: Lead discovery sessions and workshops with clients to deeply understand their business processes, pain points, and strategic goals. You will be responsible for translating these insights into detailed functional and technical requirements.
Architect & Implement Solutions: Design, configure, and implement robust, integrated solutions using key applications within the Zoho One suite, including Zoho CRM, Zoho Desk, Zoho Creator, Zoho Projects, Zoho Analytics, and Zoho Books/Inventory.
Automate & Customize: Develop custom workflows, blueprints, and advanced automation rules. Leverage your Deluge scripting skills to build custom functions that extend Zoho's native capabilities and solve unique business problems.
Integrate Systems: Seamlessly connect Zoho applications with each other and with third-party systems using APIs, webhooks, and middleware to ensure a unified and efficient data flow.
Empower & Support: Act as the primary technical point of contact for clients, providing ongoing support, troubleshooting complex issues, and creating training materials to empower their teams.

Requirements

What You'll Bring (Skills & Qualifications)

Must-Haves:

Proven Zoho Expertise: 3+ years of hands-on experience with a strong command of the Zoho One ecosystem. You must have demonstrable experience with the following core applications:

Zoho CRM
Zoho Desk
Zoho Creator
Zoho Projects
Zoho Analytics
Zoho Books & Zoho Inventory

Deluge Proficiency: Strong, demonstrable experience writing and deploying custom functions using Deluge script.
Requirement Gathering Prowess: A proven track record of leading clients discussions, eliciting business needs, and documenting clear, actionable requirements.
Analytical Mindset: Excellent problem-solving and analytical skills, with the ability to debug complex issues and design logical, scalable solutions.
Exceptional Communicator: The ability to explain complex technical clearly concepts to both technical and non-technical stakeholders.

What Will Make You Stand Out:

AI Awareness Currently working on AI applications development using different frameworks or process orchestration tools.
Front-End Knowledge: Basic proficiency in HTML and React to build custom widgets and enhanced user interfaces is a significant advantage.
Cross-Functional Aptitude: Experience with or a strong aptitude for learning other major CRM/ERP platforms like Hubspot. We value versatile thinkers who understand broader business system concepts.
Integration knowledge. Understanding of various integration frameworks that Zoho offers and middleware solutions such as N8N, Logic Apps, AWS, and others.
An Appetite for Growth: A genuine passion for technology and a strong desire to continuously learn, take on new challenges, and grow professionally with us.
Consulting Experience: Previous experience in a client-facing or consulting role is a significant advantage.
Zoho Certification: Official Zoho certifications are highly regarded.

Benefits

Why Join Innovate Now Unlimited

Drive Real Impact: Your work will directly contribute to the success of our clients, helping them streamline their operations and achieve their business goals.
Embrace Flexibility: We have no plans to force you to come to the office. We embrace remote and flexible working culture
Grow With Us: Access to modern AI tools, paid certifications, and trainings.
Fair Reward: A competitive salary and a performance bonus, allowance for home office setup.
Home office allowance: We help you set up a comfortable environment to give it your best. No lying down on sofas and breaking your back.
A Collaborative Culture: Join a supportive, innovative, and forward-thinking team that values knowledge sharing and creative problem-solving.
Digital nomad allowance. Contribution for you to work from anywhere across India for a maximum of 6 weeks

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