Zoho Developer

• Implementation, customization, and administration of a suite of Zoho One applications including ZOHO CRM, Books, Analytics, Creator, Projects, Desk, etc.
• Work with the support team to resolve any reported issues, track issues and provide periodic updates.
• Work experience with Zoho Creator and developing apps using it.
• Develop custom CRM features and widgets and functionalities in support of customer needs.
• Support to complete projects independently and successfully.
• Use various strategies and tools to provide effective solutions to customers concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.

Requirements

• Minimum 2 years of experience implementing Zoho products.
• Good to have experience in Deluge Scripting, API Integration with Zoho Apps, JavaScript, HTML, CSS, React, PHP and SQL.
• Should have experience in Apps: Zoho CRM, Zoho Books, Zoho Creator, Zoho Flow, Zoho Analytics, Zoho Desk and Zoho Marketing apps.
• Should have Certifications: Zoho CRM and/or Creator (Highly Preferable)
• BS degree in Information Technology, Computer Science or relevant field.
• Familiarity with remote desktop applications and help desk software.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mindset.