Role & Responsibilities:

? Serve as a mentor and trusted advisor to potential learners, guiding them in their career

journeys.

? Provide personalized counseling to prospective students, helping them map their career paths

and demonstrating how upGrad can be a catalyst for their professional growth.

? Meet weekly enrollment, revenue, and collection targets.

? Articulate the uniqueness and effectiveness of upGrad's online learning model.

? Manage the complete sales closing lifecycle for assigned leads, which includes making phone

calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships.

? Keep a comprehensive database of all interactions with leads and provide regular updates.What We're Looking For:

? Exceptional communication (both written and verbal) and interpersonal skills.

? Proven experience in international sales, with a preference for EdTech sales.

? Strong understanding of the cultural nuances and buying behaviors of students from across the

globe

? High-achieving sales performers with a documented track record of success.

? Active listeners and trustworthy individuals capable of building rapport with potential learners.

? A patient and empathetic approach to handling diverse situations.

? A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently

exceeding targets and deadlines.

? A sales-oriented mindset to effectively communicate upGrad's offerings and achieve revenue

objectives.

? A passion for always delivering exceptional customer service.

? Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.

Eligibility:

? A bachelor's degree in any field; a degree in Business, Marketing, or Education is preferred.

? 2-5 years of experience in international sales, preferably in the EdTech sector.

? Proven track record of achieving sales targets and driving revenue growth.

? Familiarity with CRM tools and sales tracking software is an advantage.

? Ability to work effectively in a fast-paced environment and adapt to changing priorities.

? Strong work ethics and a proactive attitude toward achieving results.

Shift Timings:

? APAC: 8 AM - 5 PM

? EMEA: 12 PM - 9 PM or 2 PM - 11PM

? US & NA Region: 8 PM - 5 AM

? Please note: The above timings are subject to change based on business requirements

Location: Mumbai (Work from Office)

Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business

feasibility)

Join us at upGrad and be a part of a dynamic team that is reshaping the future of education!

Admissions Counselor- International

Admissions Counselor