Excel, Ms Office, Word, Powerpoint, contact center tools, CRM

pipeline management , Performance coaching, Sales team handling, Lead Management, Sales dashboards, Negotiation, Objection Handling, Lead conversion, CRM management

Microsoft Office, Excel

Team Handling, coaching, B2C sales, CRM

performance feedback, follow-ups, Customer Engagement, call audits, lead allocation, sales conversion, payment closure, dialer systems, Telesales, Objection Handling, coaching, CRM

Servicenow, Incident Management, Quality assurance, Ticketing Tools, Salesforce, Knowledge Management, Operational metrics, Stakeholder Management, Training, Hris, Process improvement methodologies, Cross-functional collaboration, zendesk, Process Management, CRM

Video Counselling, CRM

Microsoft Office, Excel