Job description

We are looking for a Site Reliability Engineer, to join our Service Reliability and Operation group. We provide innovative team collaboration and an opportunity to build, operate and support scalable and reliable services that underpin Thomson Reuters products.

About the Role:

Be a Professional SRE: Implement site reliability engineering and DevOps best practices. Feed non-functional requirements into the product backlog, such as, but not limited to, high availability, scalability, self-healing, observability, continuous delivery, security
Build and maintain monitoring for all aspects of infrastructure, micro-services and the platform and implement Alerting mechanism using cloud native solutions
Provide primary operational support and engineering for distributed platforms
Act as the go to person for any production issue. Troubleshoot and monitor until successful mitigation, communicate effectively, postmortem and implementation of the learnings.
Maintain IaC and CICD and promote best practices for our CI/CD processes
Focus on Continuous improvement and technical standards - drive improvements in productivity, monitoring, tooling and set industry best practices.
On-call Rotation: Participate in on-call/shift rotations (L2).

About You:

Bachelor s degree in computer science or related field - a must
Minimum of 3+ years of experience as DevOps/SRE engineer and Cloud engineer with hands-on experience in AWS cloud technologies.
Highly skilled in UNIX/Linux-based Systems
Proven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS or Azure.
Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh
Must have experience using AWS services (such as Cloud Front, EKS, ECS, RDS, Threat detection and other security controls) or Azure services (such as AKS, ACR, Entra ID Network Security Group) or Azure services (such as AKS, ACR, Entra ID Network Security Group)
Must have 2+ scripting and programming experience (PowerShell, Bash)
Experience or knowledge of Observability tools: DataDog, ELK, SumoLogic, CloudWatch, Azure Monitor
Experience or knowledge with Version Control and CI/CD (Git/ Azure DevOps / JFrog Artifactory)
Experience or knowledge writing Infrastructure as Code (IaC) (Terraform / CloudFormation / ArgoCD / other)
Team player with a can-do attitude

What s in it For You

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you'll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Flexibility Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.
Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

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