Desktop Support Engineer

Coforge

Ahmedabad, Tiruchengode, Thiruvananthapuram / Trivandrum

2-7 Years

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Posted 10 hours ago
Over 100 applicants

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Job Description

Perform first-level diagnostics and basic troubleshooting for Windows, Linux, and networking equipment.
Monitor the operational status of systems through dashboards and alerting tools.
Log incidents and provide detailed reports to L2 Engineers and IT supervisors.
Replace hardware components such as sensors, power supplies, or cables as per SOPs.
Coordinate with airport personnel and passengers during system disruptions.
Escalate unresolved or critical issues to L2 Engineers or OEMs.
Provide shift-end handovers and contribute to daily activity logs.
Follow all safety and security protocols within the airport environment.
Report issues at regular intervals via Excel/Word.
Perform hardware maintenance.
Maintain a site report log book.

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Others

Function:

Engineering - Mechanical/Automotive/Industrial

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Coforge

WHISHWORKS is now Coforge, a global digital services and solutions provider, that leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients. A focus on very select industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct perspective.. The Salesforce Business Unit works with an ecosystem of digital innovators, including MuleSoft, Salesforce, Microsoft Azure, Tableau and Confluent, to develop leading solutions that enable business transformation and growth.

Job ID: 111432165

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