Experience managing a VoIP PBX phone system, Basic network troubleshooting, Technical Troubleshooting

Network Troubleshooting, Technical Troubleshooting, Active Directory, gSuite

ticketing systems , Customer service, Problem-solving, Team Management, Communication Skills, Cloud telephony systems and protocols, Leadership, Analytical Skills

Confluence, Apis, Jira, zendesk, SDKs, intercom

Saas, Salesforce, technical troubleshooting concepts, integration bugs, Crm Systems, Microsoft Office Suite

Servicenow, International Voice Process, technical support, Service Desk, Active Directory, customer-focused

Microsoft Excel, Software Development, Computer Networking, Cyber Security, insight software, archive software, Technical Troubleshooting, radiography, rhythm software, Analytical Skills, windows desktop software, Microsoft Powerpoint, Service Support, remote team support, Microsoft Word, training delivery, imaging solutions, customer service, project management