Voice Modulation, Accent Neutralization, Listening Skills, Customer Handling, Call Management, Problem Solving, Data Entry, Basic IT Skills, Time Management, Team Collaboration

Problem Solving, Time Management, Customer Service, Adaptability, Technical Support, Active Listening, Data Entry, Call Center Software

Written communication skills, Problem-solving abilities, Basic computer proficiency, Organizational Skills, Data management skills

Ability to work under pressure and meet performance targets, Ability to handle customer complaints and difficult situations professionally, Basic computer knowledge and familiarity with CRM customer support systems, Strong customer service orientation, Good listening and interpersonal skills, Good problem-solving and decision-making skills

Ms Office, International Voice Process, Case Management Tools, Typing speed of 30 WPM, HR Helpdesk, Us Voice Process, ServiceNow Remedy, Avaya