Figma, Confluence, Trello, Power Bi, Excel, Jira, Sql, API basics, system integration concepts, data analytics tools

workshop facilitation , Power Bi, Tableau, Jira, Sdlc, Requirements Gathering, User Acceptance Testing, Confluence, Excel, AI GenAI knowledge, Data Analysis, Process Analysis, Agile delivery, stakeholder interviewing, Business Analysis, process improvement, eazyBI, digital automation delivery, Process Mapping, business analysis artifacts, operations transformation, governance risk compliance

Ms Excel, Confluence, Power Bi, Tableau, Jira, Sql, Azure DevOps, Sharepoint, Microsoft Office Suite

Apis, Ivr, Jira, Soapui, Confluence, Cti, Postman, Excel, Email, CCaaS platforms, Powerpoint, agent workflows, Call Routing, Chat, ACD dialers, Sms, Voice bots, WhatsApp

Power Bi, Jira, Sql, Documentation, Data Analysis, Business Analysis

.NET, Visual Studio .NET, Linq, Web Api, Soap Ui, Fiddler, JIRA, Telerik, Swagger, ASP.NET, Wcf, Mvc, Splunk, Postman, Logger, Dot Net Core

Bi Tools, Agile Development Methodologies, User Stories, Jira, Excel, Azure DevOps, Process Documentation, swim-lane diagrams, acceptance criteria, process maps, BRDs

Requirement Elicitation, User Stories, Business Process Mapping, Acceptance criteria, Business Analysis, Stakeholder Management

Requirements Elicitation, Gap Analysis, User Stories, JIRA, Sql, Confluence, Agile, Scrum, Microsoft Excel, API and System Integration, Process Mapping, Process Flows, Business Analysis, Data Analysis