Backup Management, Network Troubleshooting, Desktop support, Asset Management, Office 365, Ms Outlook, Voice support, Windows Operating System, Ticketing tool knowledge, Remote technical support

Os Installation, Desktop Support, Windows Installation, Hardware Troubleshooting

Ticket handling end-user support, Basic networking knowledge LAN IP Wi-Fi, Desktop Laptop hardware software troubleshooting, Windows OS installation configuration support, Printer scanner peripheral support

remote user support , password resets , Software Installations, Windows 10, Office 365, Vpn, Data Security, Patch Management, Remote Desktop tools, hardware upgrades, Active Directory, L1 L2 technical support

O365, Windows Server, Ms Office, Monitoring Server client performance, G-suite, Applications users account management, VDI Virtual machine Terminal pc applications, Hardware installation maintenance and repair, Active Directory, Network Connectivity Support, IT services desk ticketing tools, PDF File archive backup tools, Windows operating system installation and configuration