Role

Collaborate with the Product Manager to understand product requirements and define the what during product development
Be a passionate advocate of the product vision and act as the voice of the customer throughout the development cycle
Manage prioritization of the product backlog to be continually aligned to business value
Ensure the product backlog is visible to stakeholders to ensure transparency
Accept completed epics and stories according to the Definition of Done
Act as knowledge broker to resolve blockers
Responsible for developing inspiring platform/product visions, features derived from business needs, market opportunities, and technology trends
Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
Works with Technical Program Managers, Developers, designers, and internal customers to define the details behind the business requirements
Collects and shares user stories with engineering teams
Acts as the voice of the business customer and accountable for the platform services
Drive quality in the teamwork performed.
Acquire subject matter expertise and provide thought leadership in our products, customers and processes, to drive excellence in our services.
Communicate effectively on delivery, product status and be pro-active in identifying risk and managing escalations on complex issues.
Collaborate effectively with key stakeholder groups, including customers, product, delivery, support, and operational teams at all organizational levels, internal and external with a mix of in person and remote collaboration.
Lead and contribute to effective presentations and workshops.
Lead and provide structured Product Ownership to support complex change, problem and incident management processes.
Own and review product artefacts to communicate the backlog, sprint and release scope.
Assesses projects and assigns resources, managing workload.
Own and develop team tasks, planning, reporting, approaches, and methods.
Support the other product and delivery teams through plan, build and release, to achieve a quality outcome.
Liaise between business and IT, Product architects and across functions to ensure that solutions are appropriate, meet stakeholders needs and are aligned with roadmaps and governance.

Skills & Experience

7-10 years experience as a Product Owner or Business Analyst in the payments industry, with a strong focus on instant payments systems.
Extensive experience with ISO 20022 messaging standards and their application in payment systems.
Deep understanding of payment processing, instant payments, and financial messaging standards.
Strong leadership and communication skills, with the ability to influence and collaborate with cross-functional teams.
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.
Familiarity with Agile and Scrum methodologies, including hands-on experience with tools like Jira or Confluence.

Play a key role in shaping the future of instant payments, driving innovation in a rapidly evolving industry.