Role
- Collaborate with the Product Manager to understand product requirements and define the what during product development
- Be a passionate advocate of the product vision and act as the voice of the customer throughout the development cycle
- Manage prioritization of the product backlog to be continually aligned to business value
- Ensure the product backlog is visible to stakeholders to ensure transparency
- Accept completed epics and stories according to the Definition of Done
- Act as knowledge broker to resolve blockers
- Responsible for developing inspiring platform/product visions, features derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, designers, and internal customers to define the details behind the business requirements
- Collects and shares user stories with engineering teams
- Acts as the voice of the business customer and accountable for the platform services
- Drive quality in the teamwork performed.
- Acquire subject matter expertise and provide thought leadership in our products, customers and processes, to drive excellence in our services.
- Communicate effectively on delivery, product status and be pro-active in identifying risk and managing escalations on complex issues.
- Collaborate effectively with key stakeholder groups, including customers, product, delivery, support, and operational teams at all organizational levels, internal and external with a mix of in person and remote collaboration.
- Lead and contribute to effective presentations and workshops.
- Lead and provide structured Product Ownership to support complex change, problem and incident management processes.
- Own and review product artefacts to communicate the backlog, sprint and release scope.
- Assesses projects and assigns resources, managing workload.
- Own and develop team tasks, planning, reporting, approaches, and methods.
- Support the other product and delivery teams through plan, build and release, to achieve a quality outcome.
- Liaise between business and IT, Product architects and across functions to ensure that solutions are appropriate, meet stakeholders needs and are aligned with roadmaps and governance.
Skills & Experience
- 7-10 years experience as a Product Owner or Business Analyst in the payments industry, with a strong focus on instant payments systems.
- Extensive experience with ISO 20022 messaging standards and their application in payment systems.
- Deep understanding of payment processing, instant payments, and financial messaging standards.
- Strong leadership and communication skills, with the ability to influence and collaborate with cross-functional teams.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.
- Familiarity with Agile and Scrum methodologies, including hands-on experience with tools like Jira or Confluence.
Play a key role in shaping the future of instant payments, driving innovation in a rapidly evolving industry.
