Responsibilities

Understands key business objectives and strategy of the product (s) they support
Produce clearly defined requirements that can be refined in user story format acceptable to stakeholders and scrum team resulting in a backlog depth of at least 1.5-2 sprints of ready-to-work stories.
Develop in depth product knowledge for assigned product area
Establish positive working relationships with client, internal stakeholders and peers
Drive discussions effectively with parties to elaborate process flows, user stories, story mappings, acceptance criteria and success criteria.
Provide support to training and UAT with product capability details and other inputs as required.
Manage product goals and metrics for on time delivery.
Collaborate with stakeholders to prioritize backlog of user stories for initiatives and maintain product roadmaps accordingly on a regular basis (weekly).
Coordinate with Delivery Manager on delivery timelines for planned work.
Ability to influence and present on detail of assigned product initiatives and their status in a setting where external client representatives will be engaged.
Work confidently with the scrum team and BPOs to review targeted roadmap efforts for prioritization regularly.
Support stakeholders and drive preparation and alignment of objectives for quarterly planning events including completing decomposition of work for identified prioritized program epics and confirming work delivery timings from dependent teams.
Team leader of indirect reports and initiatives
Own the product development lifecycle of assigned product or capability areas, including status reports
Own the customer communication strategy for experiences
Understand technology systems and customer journeys impacted by product/capability area
Translate complex business objectives into effective communication strategies and agile implementation
Work collaboratively with cross-functional partners to deliver the business case via intake(s), prioritization, budget exercises, design solutions, journey mapping, capability build, adoption, production roll-out, benefit validation

Qualifications

Required Skills:

Agile experience required preferably Agile SAFe certified.
JIRA/Jira Align
Excellent Verbal and Written Communication skills
Ability to navigate difficult discussions using data as evidence for best next steps and resolution.
Ability to build strong relationships with stakeholders, execution team and peers.
Run Backlog Refinement
Feature Decomp, Story Creation
Sprint Planning
Partner with the team and SM
PI refinement
PI planning
PI Readout

Required Experience & Education:

11-13 years of Years experience in software development or maintenance
College degree (Bachelor) in related technical/business areas or equivalent work experience.
Demonstrate ability to perform root cause analysis and suggest rectification options.
Strong verbal and written communication skills Should be able to provide technical and functional impact summary of the managed incidents.
Ability to develop productive working relationships with both technical and non-technical partners
Understands key provider data business objectives and strategy
Experience in API Standards, Microservices Architecture and Cloud capabilities
Experience in RESTful APIs and SOAP services and message formats such as JSON and XML
Product Owner experience including JIRA work
Experience leading Backlog Refinement, feature/story decomp, and managing Sprint and PI planning
Experience delivering API solutions, knowledge of RESTful APIs and JSON/XML Format

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