Zscaler ZPA SME- Hybrid HYBRID at Hyderabad, Telangana

Location - Hybrid 2-3 Days/week at - 14th and 15th Floor, Nexity Tower 20, Survey No. 83/1, Knowledge City, Raidurgam, Gachibowli, Hyderabad, Telangana 500032

Fully remote as contractor - This is contract role with 12 Months duration (12 months to start likely to extend or be ongoing)

Work time zone – Mostly IST hours but you need to have some small overlap a day or two a week to attend a stand up meeting. Let me know what questions you have.

It would be standard Monday-Friday IST hours, apart from team standup calls that may be go a little later in the evening in IST. This is something that can flexible and we can get the team's input on

Zscaler ZPA SME

Position Overview

We are seeking an experienced Zscaler ZPA (ZTNA) Subject Matter Expert to serve as a key member of the implementation team for an enterprise Zscaler Private Access deployment.

The initial architecture and design will be completed by Zscaler and/or an implementation partner. This role will serve as the primary technical interface between the client and the implementation partner, working closely with both teams throughout the deployment to ensure a successful implementation.

The ZPA SME will remain engaged for the duration of the deployment, providing technical guidance, coordination, validation, troubleshooting, and knowledge transfer.

Key Responsibilities

· Serve as the primary client-facing technical resource for the ZPA implementation.

· Work alongside the Zscaler implementation partner/subcontractor throughout the deployment.

· Act as the technical liaison between the client's internal teams and the implementation partner.

· Develop a strong understanding of the established ZPA architecture and help ensure it is implemented as intended.

· Participate hands-on in the configuration, deployment, testing, and validation of ZPA.

· Support configuration of App Connectors, application segments, server groups, segment groups, access policies, and related ZPA components.

· Coordinate with client networking, security, identity, infrastructure, and application teams as needed throughout deployment.

· Support identity and authentication integrations, including SAML, MFA, and enterprise identity providers.

· Assist with application onboarding, testing, troubleshooting, and migration to ZPA.

· Identify technical issues, dependencies, and deployment risks and work with the appropriate teams to drive resolution.

· Provide limited design guidance or configuration recommendations when requirements evolve during deployment.

· Remain engaged following the implementation partner's involvement as needed to support stabilization, troubleshooting, and transition to operations.

· Provide knowledge transfer and documentation to the client's internal teams.

Required Experience

· Strong hands-on experience implementing and supporting Zscaler Private Access (ZPA) in enterprise environments.

· Demonstrated experience participating in enterprise-scale ZPA deployments, not solely ongoing administration.

· Strong understanding of ZTNA and Zero Trust security concepts.

· Hands-on knowledge of ZPA App Connectors, application segmentation, access policies, and application onboarding.

· Strong understanding of networking fundamentals, including DNS, routing, firewalls, proxies, and application connectivity.

· Experience integrating ZPA with enterprise identity and authentication platforms such as Entra ID/Azure AD, Okta, SAML, and MFA.

· Strong troubleshooting skills across networking, security, identity, and application environments.

· Experience working with third-party implementation partners and cross-functional client teams.

· Strong client-facing communication skills with the ability to translate technical issues and coordinate across multiple teams.

Ideal Candidate

We are looking for a hands-on ZPA implementation expert who can be the client's technical point person throughout the deployment. This person does not need to be the primary architect of the solution, but should have enough ZPA expertise to understand the architecture, work effectively with the implementation partner, recognize potential issues, and help drive the deployment through completion and stabilization.

Zscaler certifications and previous experience with large enterprise ZPA implementations are strongly preferred.