Zoom Webinar Coordinator

About the Role

Reporting to the Global VP Customer Experience or the Global Webinar Coordinator, will play a key role in developing Frost & Sullivan's thought leadership and marketing content across priority industries.

The Online Growth Webinar Coordinator is responsible for planning, managing, and executing virtual Growth webinars. The role ensures seamless delivery of online webinars while supporting content, reporting, and campaign alignment to drive engagement and business growth.

Key Responsibilities

Webinar Planning & Execution

Manage and maintain the webinar schedule

Conduct technical checks (audio/video readiness) for all sessions

Host live webinars, including:

Following scripts

Launching polls

Supporting internal and external panellists

Post-Event Reporting & Analysis

• Compile reports on:
• Registrations
• Attendance
• Performance metrics
• Poll results
• Share insights and recordings with global teams

Campaign & Content Support

• Review webinar campaigns for brand compliance
• Collaborate with the Content team for the blurb and panelists details
• Develop manuals, handbooks, and infographics for webinars
• Collaborate with Demand Generation to build and maintain a Zoom database

Coordination & Operations

• Share tracking links with social/media teams
• Maintain and update all webinars on the Zoom platform
• Support global teams in driving company growth goals
• Handle additional coordination tasks as required

Video Creation and Youtube

• Video editing capabilities will be an added advantage
• Manage YouTube channel for webinars
• Create short key takeaway videos from webinars.

Required Skills & Experience

• 5+ years in customer service / coordination roles
• Strong communication and presentation skills (fluent English)
• Excellent planning, organization, and multitasking ability
• Video editing to create short snippets
• Experience with event management or project coordination (preferred)
• Proficiency in MS Office (Word, Excel, Outlook) and Zoom
• Ability to work in a fast-paced, global environment

Key Competencies

• Strong communication and stakeholder management
• Detail-oriented and highly organized
• Self-driven and able to work independently
• Collaborative and adaptable
• Positive, proactive attitude

Success Profile

• Entrepreneurial and curious
• Customer success focused
• Analytical and persuasive
• Comfortable working with global teams
• Interested in growth, innovation, and industry trends

What will make you succeed at Frost & Sullivan..

You need to be-

• Wildly curious and entrepreneurial
• Committed to customer success
• A self-starter invested in your future
• A persuasive communicator
• Deeply Analytical
• Excited about Disruptive Trends

Benefits

• A friendly work environment with an open door policy
• A strong career path with growth opportunities.
• Be part of a global team that strives for excellence, and fosters an Olympic spirit
• Feed your intellectual curiosity by collaborating across all levels of the company across the globe
• Global Recognition - President's Club & Chairman's Club Awards
• Continuous learning and coaching
• Flexible work policy

About Frost & Sullivan

Frost & Sullivan, the Transformational Growth Journey Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero. Learn more about Frost & Sullivan at www.frost.com

Frost & Sullivan is committed to a work environment free of all forms of discrimination. Frost & Sullivan recruits and hires without regard to race, color, religion, gender, marital status, age, disability, national origin, veteran status, or sexual orientation

e to overwhelming responses, only short-listed candidates will be notified.

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