Grow the business in terms of top-line & bottom-line for the Zone
Develop & execute the annual operating plan - revenue & cost planning and forecasting
Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members
Ensure timely delivery of services to clients
Analyze customer feedback, draw business intelligence and review the benefits of core services being offered and ensure a high client satisfaction level
Setup a system that delivers high customer retention
Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight
Should possess geographical knowledge of Chennai.
Should be fluent in Tamil.
Candidate Attributes:
Data analytic
Customer focus & service orientation
IT savvy & process orientation
Minimum experience of 5+ years in managing a large team size of 100+people
