Job Context & Major Challenges:
- ABCL, being a Core Investment Company (CIC), spans multiple businesses (NBFC, HFC, Insurance, Securities, etc.) creating a complex administrative structure.
- The role covers service delivery across three key locations and pan-India process governance, requiring strong coordination, vendor management, and emergency response capabilities.
- Timely compliance with statutory and municipal regulations related to facilities and labour laws is critical.
- Challenges include managing cost without impacting service quality, responding to unforeseen breakdowns, maintaining service-level agreements, and managing vendor/legal risks effectively.
Key Responsibilities:
Capex & Opex Control
- Prepare, manage, and monitor admin budgets for both capital and operational expenditure.
- Identify cost-saving initiatives and ensure cost optimization without compromising on quality.
- Analyze expenditure trends and provide timely budgetary reports.
Property & Facility Management
- Ensure smooth functioning of offices by managing housekeeping, security, courier, pantry, stationery, etc.
- Appoint and evaluate facility management vendors through SLAs.
- Ensure compliance with statutory requirements for facilities including licenses and certifications.
- Maintain AMC for equipment and infrastructure.
Mediclaim Management
- Oversee procurement and renewal of employee Mediclaim policies.
- Streamline online nomination and claim settlement processes.
- Ensure timely settlements within agreed TATs.
Contractual Manpower Management
- Ensure timely empanelment and onboarding of outsourced staff in line with labour laws.
- Monitor vendor compliance with statutory obligations.
- Manage contract staff exits and grievance resolution.
Travel Management
- Ensure all bookings are made via ABG travel portal.
- Drive vendor performance as per SLA and introduce cost-effective vendors.
- Provide insights on travel spends and identify potential savings.
Vehicle Procurement & Management
- Oversee procurement, insurance, claim processing, and transfers of company vehicles.
- Negotiate pricing with manufacturers and dealers.
- Ensure vehicle availability as per policy for new joiners.
Policy Formulation & Process Implementation
- Review and implement administration-related SOPs, processes, and policies.
- Ensure strict adherence to defined guidelines and zero deviations.
Team Management
- Build and lead a high-performing admin team.
- Provide training, career development, and maintain high employee satisfaction.
- Optimize talent deployment and team productivity.
Key Relationships:
Internal:
- Senior Management, Operations Teams, HR, Finance, Procurement
- All Business Units under ABCL
External:
- Facility Management Vendors, Government & Regulatory Authorities, Insurance Providers, Travel Agencies, Car Dealers, Legal Consultants
