Zoho Consultant

3-6 Years

This job is no longer accepting applications

Job Description

Key Responsibilities

Work with stakeholders to gather business requirements and map them to Zoho solutions.
Implement, customize, and integrate Zoho apps (CRM, SalesIQ, Marketing Automation, Desk, Books, etc.).
Automate workflows, design blueprints, and create custom modules.
Integrate Zoho with third-party tools via APIs, webhooks, and marketplace connectors.
Build dashboards, reports, and analytics for actionable insights.
Provide user training, documentation, and ongoing support.
Stay updated with Zoho's latest features and suggest improvements to maximize ROI.

Required Skills & Experience

Proven experience (36 years) as a Zoho Consultant / Zoho Developer.
Hands-on expertise in Zoho CRM Plus and other Zoho apps (Campaigns, Books, Creator, Analytics).
Strong understanding of workflow automation, APIs, telephony, and other integrations.
Experience with CRM customization: fields, layouts, automation, scoring rules, territory management.
Knowledge of sales and marketing processes, lead management, and pipeline tracking.
Strong problem-solving, documentation, and communication Skills