Xactly support analyst
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Job Description
Role Purpose:
Be part of a Sales Technology team responsible for supporting and optimizing Apex's Sales Compensation solution using Xactly Incent and Connect platforms.
Key Responsibilities:
- Develop and support configuration for Xactly Incent and Connect
- Design and test analytical reports and dashboards
- Diagnose system discrepancies and manage resolution processes
- Collaborate with Data Warehouse and ETL teams for data integration
- Maintain documentation for system configuration and payment processes
- Partner with business users to gather requirements and analyze impacts
- Stay updated with Xactly product developments and modules
- Monitor organizational changes that may affect commission setup
- Support SOX audit requirements with proper documentation
- Perform ad-hoc reporting and analytics for business insight
- Act as Tier 2 and Tier 3 support for escalated technical issues
- Share technical insights and best practices across teams
- Drive Xactly and system adoption through training and support
- Participate in ongoing trainings to refine policy and process understanding
- Handle other duties as required by leadership
Qualifications:
- Bachelor's degree or equivalent professional experience
- 3+ years hands-on experience with Xactly Incent and Connect (preferred)
- Xactly Admin certification (preferred)
- ITIL certification (advantageous)
More Info
Role:Other Analytics/Business Intelligence
Industry:Financial Services
Function:Analytics/Business Intelligence
Job Type:Permanent Job
Date Posted: 20/06/2025
Job ID: 119225791
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About Company
We are a single-source financial solutions provider dedicated to driving positive change while supporting the growth and ambitions of asset managers, allocators, financial institutions, and family offices around the world. Established in Bermuda in 2003, we have continually disrupted the industry through our investment in innovation and talent. Today, we set the pace in fund and asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. As a pioneering data and fintech-enabled company, we are a disruptor driving digital tools into fund and asset servicing. However, our vision to drive positive change extends beyond the industry. The Apex Foundation, a not-for-profit entity, is our passionate commitment to empower sustainable change.
Last Updated: 20-06-2025 10:53:15 AM
