Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
Lead technical discussions with customers throughout project delivery
Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer
Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software
Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions
Provide post-deployment technical support for issues related to customer integrations
To assess integration needs/requirements, identify solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach.
REQUIRED EXPERIENCE
Bachelor's degree 10-15 years of overall experience in Software development
8+ years of experience in client facing integration and/or implementation work (integration, software development, networking, operations, etc.)
Strong communication skills and stakeholder management
Proficient with Workfront Fusion or Dell Boomi or equivalent Integration Platform as a Service (IPaaS) provider is desired
Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS
Familiarity with relational databases / SQL
Experience with Data migration from previous client tools & systems
Strong technical, analytical, and troubleshooting skills
Proactive, flexible, hands-on, results-oriented practitioner with a deep business process, consultative focus
Ability to prioritize competing tasks in a fast-paced, dynamic environment
Experience implementing solutions in a SaaS-based environment
Experience implementing solutions for enterprise systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.)
Experience working with 3rd party software integrations
