This is a remote position.
Mail:- [Confidential Information]
Telecaller initiates or receives phone calls to promote products, generate leads, or provide customer support, acting as the voice of the company. Key responsibilities include conducting outbound cold calls, answering inbound queries, updating CRM databases, and achieving sales targets while delivering excellent customer service.
JobsoidJobsoid +3Key Responsibilities and Duties:Outbound/Cold Calling: Proactively calling prospective customers to introduce company products or services.Inbound Query Resolution: Handling incoming calls from customers needing assistance, information, or support.Lead Generation & Sales: Following up on leads to convert potential prospects into sales.Relationship Management: Building rapport with clients to enhance customer satisfaction.Data Management: Maintaining accurate and updated records of customer conversations and data in the CRM system.Target Achievement: Meeting daily, weekly, or monthly targets for calls made and sales closed. IndeedIndeed +4Required Skills and Qualifications:Communication: Excellent verbal communication and listening skills in the required languages.Interpersonal Skills: Patience, empathy, and ability to handle rejections professionally.Technical Proficiency: Basic computer knowledge and familiarity with CRM software.Sales Acumen: Strong persuasion and negotiation skills.Experience/Education: Often open to freshers; prior experience in sales or customer support is a plus. QandleQandle +4Common Industries: Banking, Insurance, Real Estate, Telecommunications, E-commerce, and Education. QandleQandle +4
