This is a remote position.
Mail:- [Confidential Information]
telecaller initiates, receives, and manages customer calls to promote products, generate leads, or provide customer service. Responsibilities include using scripts, updating CRM databases, addressing customer concerns, and meeting sales targets. Key skills include excellent verbal communication, negotiation, active listening, and basic computer proficiency.
BetterteamBetterteam +4Key ResponsibilitiesOutbound & Inbound Calling: Making cold calls to potential clients and handling inbound inquiries to promote services or products.Lead Generation & Sales: Identifying prospective customers, explaining product features, and closing sales deals over the phone.Customer Support: Answering customer questions, addressing complaints, and providing solutions.Data Management: Recording details of conversations, updating customer information, and managing the CRM database.Goal Achievement: Meeting daily, weekly, or monthly sales targets and performance KPIs. BetterteamBetterteam +6Required Skills and QualificationsCommunication Skills: Strong verbal communication in English and/or local languages, with a polite, persuasive, and confident phone manner.Technical Ability: Familiarity with CRM systems and basic computer proficiency for data entry.Soft Skills: Active listening, negotiation, resilience, and the ability to handle rejection.Experience: Previous experience in telecalling, sales, or customer service is often required, though entry-level positions exist. QandleQandle +3Common RolesSales/Telesales: Focuses on closing deals.Lead Generation: Focuses on qualifying leads.Customer Service: Focuses on support and satisfaction.
