This is a remote position.
Mail:- [Confidential Information]
telecaller is responsible for initiating outbound calls or handling inbound calls to prospective and existing customers to promote products, generate leads, or provide customer support. Their primary goal is to drive sales, resolve client inquiries, and maintain accurate records within a database to support business growth.
IndeedIndeed +4Key ResponsibilitiesSales and Outreach: Making cold calls to potential clients, promoting products/services, and closing sales deals.Customer Support: Answering inbound calls, resolving inquiries, and handling complaints professionally.Lead Management: Following up with leads, updating contact information, and managing client databases.Target Achievement: Meeting daily/monthly performance targets for call volume, lead generation, or sales conversions.Documentation: Recording details of interactions, including successful deals, failed attempts, and customer feedback. BetterteamBetterteam +8Required Skills and QualificationsCommunication: Excellent verbal communication skills and the ability to persuade.Interpersonal Skills: Strong listening skills to understand customer needs and provide solutions.Technical Skills: Basic computer proficiency and experience with CRM tools.Traits: Patience, resilience in handling rejection, and a positive attitude.Experience: Previous experience in telecalling, sales, or customer service is often required. BetterteamBetterteam +3Typical RequirementsHigh school diploma or equivalent (minimum).Ability to work in a fast-paced environment and meet strict targets.Familiarity with calling scripts and telecommunication technologies. BetterteamBetterteam +3
