This is a remote position.
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telecaller initiates, receives, and manages phone calls to sell products, generate leads, or provide customer service. They are responsible for communicating offers, addressing inquiries, maintaining customer databases, and meeting daily sales/call targets using persuasive communication. This role requires strong verbal skills, patience, and CRM familiarity.
BetterteamBetterteam +3Key ResponsibilitiesOutbound Calling: Proactively calling prospective customers to promote products, services, or set appointments.Inbound Support: Handling incoming queries, resolving issues, and providing detailed information about company offerings.Lead Generation & Sales: Identifying opportunities, qualifying leads, and closing sales deals over the phone.Database Management: Updating and maintaining accurate records of client interactions, contact details, and follow-ups in the system.Target Achievement: Meeting or exceeding daily/monthly call volume, call quality, and sales targets. JobsoidJobsoid +4Required Skills and QualificationsCommunication: Excellent verbal communication skills in required languages (e.g., English, Hindi, local languages).Interpersonal Skills: Confident, persuasive, and patient attitude with the ability to handle rejection.Technical Skills: Basic computer knowledge, proficiency in CRM software, and typing skills.Experience: Previous experience in telecalling, telemarketing, or customer support is often preferred, but not always required.Education: High school diploma or equivalent, with higher education often preferred. QandleQandle +4Common Working ConditionsEnvironment: Typically office-based or in a call center setting, though remote options exist.Schedule: Often involves fixed or rotational shifts, including weekends.Nature of Work: High-volume repetitive calling, often involving, structured scripts. RazorpayRazorpay +3Key Performance Indicators (KPIs)Number of calls made per day.Conversion rate (calls to sales/leads).Average call handling time.
