Work From home (Married Telecaller)

This is a remote position.

Telecaller is responsible for initiating outbound calls or handling inbound calls to promote products, services, or support customers. They engage prospects, generate leads, close sales, and maintain accurate customer databases (CRM). Success requires excellent communication, negotiation, and telephone etiquette to meet daily/monthly targets. IndeedIndeed +4Key ResponsibilitiesOutbound/Inbound Calling: Initiate outbound calls to potential/existing customers and handle incoming queries regarding products/services.Sales and Lead Generation: Persuade customers to purchase products or services, and convert prospects into sales.Product Promotion: Explain product features, benefits, and pricing to drive interest and answer questions accurately.Data Management: Maintain and update accurate records of customer interactions, transactions, and data in the CRM system.Customer Support: Address customer complaints, grievances, and queries to ensure high satisfaction.Follow-up: Conduct follow-up calls to nurture leads and ensure customer retention. BetterteamBetterteam +6Required Skills and QualificationsCommunication Skills: Exceptional verbal communication, including clear speech and active listening.Persuasion & Negotiation: Ability to persuade customers and handle objections or rejection professionally.Computer Literacy: Proficiency in basic computer skills and CRM software (e.g., Excel, Salesforce).Education/Experience: High school diploma or equivalent, with prior experience in telecalling, sales, or customer service preferred.Soft Skills: Patience, resilience, strong interpersonal skills, and ability to work under pressure.