This is a remote position.
Mail:- [Confidential Information]
telecaller is responsible for initiating outbound calls to prospects or handling inbound inquiries to promote products/services, generate leads, and resolve customer issues. They maintain detailed call logs in a CRM system, work towards sales targets, and require excellent communication, persuasion, and computer skills.
QandleQandle +3Key Responsibilities:Outbound/Inbound Calling: Conducting high-volume calls to new or existing customers to promote products/services.Lead Generation & Sales: Identifying potential leads, explaining product benefits, and closing sales over the phone.Customer Support: Handling inquiries, resolving complaints, and providing information to ensure customer satisfaction.Data Management: Updating and maintaining accurate records of calls, customer information, and interactions in the CRM.Target Achievement: Meeting daily, weekly, or monthly sales or call volume targets. QandleQandle +4Required Skills & Qualifications:Communication: Excellent verbal communication and listening skills.Persuasion: Ability to handle rejection, overcome objections, and persuade potential clients.Computer Literacy: Basic knowledge of MS Office, data entry, and CRM software.Experience: Often entry-level, but previous experience in telemarketing or customer service is a plus. QandleQandle +3Typical Requirements:High school diploma or equivalent (minimum).Flexibility for shifts (day/night/rotational).
