WeCodee Innovations - Flexcube Technical Manager

Company Description

WeCodee Innovations Pvt. Ltd. is a dynamic fintech and digital transformation company based in Bangalore, India, with a mission to empower banks in emerging markets. Since its inception in 2019, WeCodee has expanded to serve over 50 banks across Africa, the Middle East, and Central Asia, delivering large-scale core banking implementations, Oracle Flexcube and OBDX services, and custom-built regulatory solutions. With an innovative product suite including WeEngage, WeSign, DigiFly, and more, the company plays a key role in enabling banks to adopt digital technologies for a smarter, more agile future. Acting as long-term transformation partners, WeCodee helps banks transition to digital banking, upgrade their infrastructure, and facilitate Islamic banking adoption.

We are looking for an experiencedFlexcube Support Managerwith10+ years of Oracle FLEXCUBE application support experience, specifically acrossFLEXCUBE 12.x and 14.5+ versions, to manage and lead mission-critical core banking support operations for banking clients.

• LeadL2/L3 production supportfor Oracle FLEXCUBE Core Banking.
• Manage support operations acrossFLEXCUBE 12.x and 14.5+ versions.
• Ensure SLA adherence for24x7 application support.
• Handle major incidents, root cause analysis (RCA), and permanent fixes.
• Coordinate with Oracle forSRs, patches, and version compatibility issues.
• Manage FLEXCUBEEOD/BOD operations, batch monitoring, and issue resolution.
• Oversee patching, upgrades, and minor enhancements.
• Act as SPOC for bank stakeholders and internal delivery teams.

• 10+ years of experience in Oracle FLEXCUBE Application Support.
• Hands-on experience in FLEXCUBE 12.x and 14.5+ versions (mandatory).
• Strong functional expertise in FLEXCUBE modules:
• CASA, TD, Loans, Payments, GL, Trade Finance
• Strong understanding of FLEXCUBE architecture, interfaces, and batch processes.
• Experience withOracle Database, WebLogic, and Linux/Unixenvironments.
• Proven experience inproduction support, incident & problem management.
• Strong exposure toITIL-based support processesand SLA management.

• Proven experience managing FLEXCUBE support teams.
• Strong client-facing and stakeholder management skills.
• Excellent communication and escalation handling abilities.
• Ability to work under pressure in a 24x7 banking environment.