Title: E-commerce Specialist
Key Responsibilities
1. Platform Management
- Manage product listings on website and marketplaces
- Ensure accurate product details, pricing, and images
- Update inventory and stock regularly
2. Order Management
- Process daily orders and coordinate dispatch
- Track shipments and ensure timely delivery
- Handle returns, exchanges, and order issues
3. Marketplace Handling
- Manage platforms like Amazon, Flipkart, Shopify, etc.
- Monitor product performance and optimize listings
- Handle customer queries and reviews
4. Sales & Performance
- Track daily sales and performance metrics
- Work on improving conversion rate and product visibility
- Support in running offers and promotional campaigns
5. Coordination
- Coordinate with warehouse/logistics team for order fulfillment
- Work with marketing team for campaigns and ads
- Ensure smooth backend operations
