Company Description :
SAR Logistics, also known as SAR Transport, is a multinational leader in logistics and freight forwarding, with a presence across 4 countries and 24 offices in India, the USA, and Southeast Asia. With 15+ years of experience, SAR Logistics serves over 50,000 customers across various industries, specializing in India-USA and India-Canada trade corridors. Our 500+ team members are dedicated to providing innovative and customer-centric solutions in logistics, warehousing, and transportation. Our commitment to innovation, customer satisfaction, and transparency distinguishes us in the industry.
Role Overview :
We are looking for an Assistant Manager to support day-to-day Sort Centre Operations across FMSC/LMSC formats. The ideal candidate brings strong manpower management skills, operational discipline, and a proven ability to maintain zero breaches in the operational matrix.
Key Responsibilities :
- Support end-to-end Sort Centre Operations (FMSC/LMSC), ensuring timely inbound, outbound, and sorting activities.
- Manage shift-wise manpower planning, attendance, deployment, and productivity tracking.
- Maintain zero breaches across the operational matrix by monitoring KPIs, ensuring SOP adherence, and escalating deviations in real time.
- Oversee on-ground execution, troubleshoot operational bottlenecks, and ensure SLA performance.
- Conduct daily checks, audits, and workflow reviews to uphold process compliance and safety standards.
- Track performance metrics and share daily/weekly operational reports.
- Coordinate with Transportation, Planning, and Vendor teams for smooth operational flow.
- Train and guide associates to maintain quality, accuracy, and efficiency on the floor.
- Support continuous improvement initiatives to enhance throughput, accuracy, and cost efficiency.
Requirements :
- 25 years of experience in Sort Centre / Warehouse / Logistics Operations (FMSC/LMSC experience preferred).
- Support end-to-end Sort Centre Operations (FMSC/LMSC), ensuring timely inbound, outbound, and sorting activities.
- Strong manpower management capabilities with experience handling on-ground teams.
- Proven ability to maintain zero breaches in operational KPIs and compliance.
- Working knowledge of dashboards, reporting tools, and data-driven decision-making.
- Excellent communication, problem-solving, and stakeholder coordination skills.
- Ability to work in a fast-paced, shift-based operational environment.
