Warehouse and Logistics Executive

About the Role

Join our team as the ultimate logistics guru! You'll masterfully manage orders, squash discrepancies, and keep warehouses in tip-top shape. With your Excel skills and charming communication, you'll ensure smooth deliveries and onboard new partners with ease. If you're a problem-solving whiz with a knack for logistics, we want you!

Roles and Responsibilities

Order Management: Oversee end-to-end B2C and B2B order processes from creation to delivery. Provide regular status updates to customers and manage B2B documentation.

Performance Monitoring: Track and review Warehouse & Delivery Partners performance against SLAs. Share projections with teams and suggest improvements.

Discrepancy and Returns Handling: Resolve order discrepancies and handle returns per company policies. Implement measures to minimise future issues.

Reporting: Maintain and analyse performance metrics, including Fill Rate, Turn-around Time, Cost, Discrepancies, and Inward performance.

SOP Deployment: Ensure adherence to warehouse SOPs, guide staff, conduct audits, and continuously improve processes based on feedback.

Logistics Partner Management: Identify, onboard, and track new logistics partners for optimal delivery performance.

The Ideal Profile

Basic understanding of warehousing and logistics operations.

Strong analytical and problem-solving skills.

Good communication and interpersonal skills.

Ability to work collaboratively in a fast-paced environment.

Proficient in MS Excel.

Location

Bhiwandi (Maharashtra)