Greetings from Infosys BPM Ltd.,
We are hiring for Walkin Drive for US Payment Settlement Operations Domain for Bangalore. Please walk-in for the interview on 26th March 2026 in Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume ***
Senior Process Executive- 1Yr to 2Yrs experience:
https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-240625
Subject Matter Expert (SME)- 2Yr to 4Yrs experience:
https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-240627
Interview details:
Interview Date: 26th March 2026
Interview Time: 10:00 AM to 12:30 PM IST
Interview Venue:
Bangalore :: E-City Phase 2:: Infosys Limited, No. 40/P-41/P, Gate #: 2 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.
Landmark: In Between Sunik Industries and Tejas Networks.
Please find below Job Description for your reference:
- Job Location: Bengaluru
- Qualification: Any Graduate (Full Time)
- Experience: 1- 4 Years
- Notice Period: Immediate Joiners to 15 days
- Shift: Flexible to work with any shift
- Work From Office is mandatory
- Job Level: 2A/ 3A
- Designation: Senior Process Executive/ Subject Matter Expert
JOB DESCRIPTION FOR 2A:
Role Summary:
Execute daytoday settlement balancing and routine exception handling across Direct and Indirect portfolios, ensuring accurate funding and timely closure of issues under maker checker controls.
Key Responsibilities:
1. BCM (Daily balancing & controls):
- Pull and reconcile brand/scheme settlement files using scripts/macros/screenautomation; validate totals vs. system ledgers (IGLU/IBR, TSYS/FCS/FIS) and priorday carryovers.
- Complete D+0/D+1 balancing checklists, log results, raise exceptions, and obtain checker signoff.
2. SOS (Exception handling & fixes):
- Investigate outofbalance items (timing, duplicates, merchant flag/profile changes, interchange variances).
- Prepare input for reruns/adjustments; raise tickets and track to closure via Salesforce and escalation matrix.
3. Funding & postings:
- For Direct portfolios, verify daily ACH/wire instruction generation, settlement postings, and funding confirmations to sponsor banks/card brands; alert on anomalies.
- For Indirect, support file movement/edits while adhering to nonfunding scope; escalate production defects per SOP.
4. Client support & documentation:
- Update case notes, provide data extracts, and support client reconciliations using IGLU/IBR screens; share standard job aids.
- Maintain evidence packs (checklists, screenshots, outputs) for audit readiness.
Required Skills:
- Strong reconciliation mindset; Excel (vlookups/pivots), basic SQL preferred.
- Familiarity with ACH/NACHA, wire funding basics, and card brand settlement cycles.
- Clear written/verbal communication; disciplined with SOPs and makerchecker protocols.
JOB DESCRIPTION FOR 3A:
Role Summary:
Serve as the goto expert for BCM + SOS, lead complex exception triage, assure E2E integrity across Sierra/Transit TSYS FCS/FIS, and upskill the floor.
Key Responsibilities:
1. Complex exceptions:
- Diagnose multiday out of balance, brand file defects, duplicate batch ingestion, merchant hierarchy/profile drift, and timing mismatches across systems.
2. Portfolio nuance:
- Guide teams on Direct (funding, postings, returns/recalls) vs. Indirect (techonly) rules; ensure scope boundaries are respected.
3. Data stewardship:
- Define reconciliation break codes, trending, and dashboards; validate rerun/adjustment proposals with evidence.
4. Client tooling:
- Standardize client views in IGLU/IBR; contribute to client enablement collateral and training.
5.SOPs & controls:
- Maintain runbooks, checklists, maker checker controls; perform periodic control testing.
6. Enablement:
- Train new joiners; run calibrations; certify agents for production.
Required Skills:
- Deep grasp of scheme settlement files, ACH/wire flows, and sponsor bank interfaces.
- Strong SQL/Excel; comfort with scripts/macros and screenautomation hygiene.
- Stakeholder handling (clients, sponsor banks, brands, internal tech).
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Mandatory to carry:
- Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team.
