Greetings from Infosys BPM Ltd.,
We are hiring for Walkin Drive for Retail Banking- Consumer Lending Operations Domain for Hyderabad. Please walk-in for the interview on 25th March 2026 in Hyderabad.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
Please use below links to apply and register your application.
Please mention Candidate ID on top of the Resume ***
Senior Process Executive- 1Yr to 3Yrs experience:
https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-240804
Process Specialist- 3Yr to 5Yrs experience:
https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-240805
Interview details:
Interview Date:25th March 2026
Interview Time:09:30 AM to 12:30 PM IST
Interview Venue:
Hyderabad, NFC, Ground Floor, Infosys Limited, Opp ISB,
Gachibowli, Hyderabad- 502032.
Please find below Job Description for your reference:
Job Location: Hyderabad- Gachibowli (Work from Office)
Qualification: Any Graduate (Full Time)
Experience: 1-5 Years
Notice Period: Immediate to 15 Days Joiners Only
Shift Timings: US Shifts/ Night Shifts
Week Offs: Rotational Offs
Job Level: 2A/ 3A
Designation: Senior Process Executive/ Process Specialist
JOB DESCRIPTION FOR 2A:
Role Summary:
Responsible for executing assigned Consumer Lending operational tasks with defined accuracy, productivity, and compliance standards under supervision.
Key Accountabilities (KRAs):
- Execute assigned Consumer Lending activities as per SOPs and defined workflows
- Perform loan processing, data entry, system updates, and check list based validations
- Review and validate loan documents including Insurance, Appraisal, Flood, and Title as per guidelines
- Support Payment Operations, Funding, Disbursement, and ACH transactions as assigned
- Ensure adherence to SLA, TAT, quality benchmarks, and regulatory requirements
- Identify processing gaps, missing information, or exceptions and escalate as per protocol
- Maintain information security, data privacy, and compliance standards
- Participate in trainings, refreshers, and quality calibrations
Competencies & Skills:
- Process orientation and attention to detail
- Basic domain understanding of Consumer Lending and Payments
- Ability to follow SOPs and quality guidelines
- Effective written and verbal communication
Experience & Qualification:
- 1 to3 years of experience in BFSI / Consumer Lending / Payment Operations
- Graduate in any discipline
JOB DESCRIPTION FOR 3A:
Role Summary:
Acts as a domain expert responsible for process stability, complex case handling, and supporting quality and knowledge management for assigned Consumer Lending and Payment Operations.
Key Accountabilities (KRAs):
- Serve as SME / Process Specialist for Consumer Lending, Funding, Disbursement, ACH, and document review processes
- Handle complex transactions, exceptions, and nonstandard cases
- Perform secondary / quality reviews for Insurance, Appraisal, Flood, and Title documentation
- Provide floor support and technical guidance to JL2 associates
- Support defect analysis, root cause analysis, and corrective action implementation
- Assist in SOP updates, process changes, and client requirement clarifications
- Support training delivery, refreshers, and knowledge transfer sessions
- Ensure compliance with audit, regulatory, and risk guidelines
Competencies & Skills:
- Strong domain expertise and analytical capability
- Exception management and problem solving skills
- Ability to mentor and guide team members
- Good understanding of compliance and audit expectations
Experience & Qualification:
- 3 to 5 years of experience in Consumer Lending / Payment Operations
- Strong expertise in at least one core subprocess
- Graduate / Postgraduate
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Mandatory to carry:
- Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team.
