Walkin Drive |7th April | Insurance Operations Advisor | Night Shift

Walk in Date: 7th April 2026 (Tuesday)

Experience Required: Minimum 1-3 years experience in the insurance domain.

Shift Timing: 6:30 PM to 3:30 AM

Walk in Time: 12.00 PM to 1.30 PM

Work Mode: Hybrid

Job Location: Vikhroli

Carry a copy of your resume

Venue: WTW Global Delivery and Solutions India Private Limited | Plant No. 6, Godrej & Boyce Mfg. Co. compound, Pirojshanagar, L.B.S Marg, Vikhroli (West), Mumbai – 400 079, India

Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets, and ideas — the dynamic formula that drives business performance.

Together, we unlock potential.

About the Global Service Solutions (GSS) Team:

We are North America Corporate Risk & Broking Operations based in Mumbai and comprised of approximately 600 colleagues. We service large & complex clients, the middle market and select clients spanning divisions such as Construction, Real Estate, Hospitality & Leisure, Aerospace, Marine, Financial Institutions & Professional Services, Public Sector & Education, Tech Telecom, Transportation & Logistics, Mergers and Acquisitions, Health Care & Life Sciences, Natural Resources, Construction and Retail & Distribution.

Job Summary:

To support and assist an international Insurance service team with tasks involving revenue allocations, service support and coordinating with an international network of brokers

Roles and Responsibilities

• Perform assigned activities in compliance with applicable regulatory requirements and organizational policies.
• Prepare and maintain data using Microsoft Excel and Microsoft Word documents for information collection and reporting purposes.
• Coordinate tasks effectively with international counterparts to ensure seamless service delivery.
• Maintain a strong focus on quality, with an understanding of the financial and legal implications of the work performed.
• Identify and escalate errors, issues, and control breaches promptly to the designated Lead.
• Consistently meet agreed service level expectations with all relevant stakeholders involved in the process.
• Identify and highlight anomalies in a timely manner to support corrective action.
• Communicate professionally through e-mail correspondence and telephone conversations with internal and external stakeholders.
• Maintain accurate and efficient management of databases and records.
• Actively participate in team interactions, including team huddles and stakeholder discussions.

Qualifications

• Graduation in any stream

Skills:

• Demonstrated proficiency in written and spoken English, with the ability to communicate clearly, accurately, and professionally.
• Strong attention to detail, with a consistent focus on quality, accuracy, and completeness of work.
• Capability to manage multiple tasks concurrently while maintaining high standards of accuracy and service quality.
• Willingness and ability to learn new processes, systems, and tools in a dynamic work environment.
• Proven ability to prioritize, organize, and manage tasks effectively while working within demanding timelines.
• Proficiency in the use of the Microsoft Office suite, including practical working knowledge of Microsoft Word and Microsoft Excel.

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [Confidential Information].