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KFintech hiring Bulk openings in our customer support team (Contact Center) and Walk-in interviews scheduled forThursday, 2nd April at our Hyderabad Head Office.
Pls note - It is mandatory that candidates possess astrong proficiency in both Hindi and English;
Write in resume first page - Meeting Person - HR Lakshman
Please find the job description and interview venue details below for your reference.
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Interview Date & Time: 02-04-2026 (Thursday) - 11.00 AM to 4.00 PM
Open Positions:50 Nos.
Open Positions:
1.Customer Support Associate (Voice Process)- Nanakramguda (Financial District) -(Fresher to 1 yr experience)
2.Customer Support Sr. Associate (Voice Process)- Nanakramguda (Financial District)(1- 3 yrs experience)
3.Customer Support Executive (Voice Process)- Nanakramguda (Financial District)(3-5 yrs experience)
4.QA Executive (Voice Process) -Nanakramguda (Financial District)(3-5 yrs experience)
CTC:
2 LPA - Fresher
2 LPA - 3.5 LPA(Associate / Sr. Associate / Executive)
Immediate Joiners Preferred
Minimum Graduation Must
Job Timing:Regular Morning Shift (NO NIGHT SHIFT / NO ROTATIONAL SHIFT) & There is No Transport Provided
Job Description:
Answer inbound / outbound calls & respond to the customer emails
Manage and resolve customer complaints
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Research, identify and resolve customer complaints using applicable software
Document all call information according to standard operating procedures
Recognize, document, and alert the management team of trends in customer calls
Follow up customer calls where necessary
Bachelor Of Technology (B.Tech/B.E), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music
KFintech serves the mission-critical needs of asset managers with clients spanning mutual funds, AIFs (alternative investments), pension, wealth managers and corporates in India and abroad. The company provides SaaS based end-to-end transaction management, channel management, compliance solutions, data analytics and various other digital services to asset managers across segments, as well as outsourcing services for global players.
Job ID: 145347447
