Walk-In Drive | WFM Real-Time Analyst (RTA) | HCL Tech, Noida
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HCL Tech is hiring WFM Real-Time Analysts (RTA) with 3-6 years of experience in Workforce Management, Intraday Management, and Queue Management.
Job Location: Noida, sector 144
Walkin Drive location: Noida, sector 60
Work Model: Work from Office (5 Days)
Shift: Evening Shifts
Notice Period:Immediate to 15 Days Only
Key Skills
Real-Time Monitoring & Queue Management
Intraday & Adherence Management
Service Level, Occupancy & Shrinkage Monitoring
Incident Management & Stakeholder Communication
NICE, Verint, Aspect, AWS, Genesys (preferred)
Advanced Excel & Reporting
Walk-In Details
Date: 20th July 2026 (Monday)
Time: 11:00 AM 1:00 PM
Venue:
HCLTech, No. A 8 & 9, Sector 60, Noida 201301
Contact Person: Urmika
Interested candidates who can join within 15 days are invited to attend the walk-in drive with their updated resume.
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HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.
Job ID: 151323041
Skills:
Performance Management Systems, High-Volume Hiring, Employee Engagement, Workforce Planning, Hr Operations, Talent Acquisition
Skills:
occupancy , shrinkage , Ml, Saas, Verint, automation, forecast variance, contact centre, adherence, Assembled, Ai, schedule optimisation, workforce management, software delivery lifecycle, Analytics, B2b, Nice, key WFM metrics, WFM platforms
Skills:
MSP programs, Contingent workforce models, CRM, Supplier Management, Consultative Selling, Negotiation, RFI processes, Presentation, VMS programs
Skills:
Occupational health safety and site-specific training requirements, Documentation and SOP development, Workflow automation, Power BI or similar BI reporting tools, Dashboard and reporting capabilities, HRIS MSP VMS platforms, LMS WLMS platforms, Compliance management and auditing, Training assignment and certification lifecycle, Training content management and governance, Data analysis and interpretation, Global workforce compliance, Stakeholder Management, Advanced MS Excel skills
Skills:
Microsoft Technologies, Organization Design, Sales Proposals, Leadership, Mobile technology, Talent Management, HR Systems, Project management, Workforce Planning, Stakeholder Management, Analytics, Training, Organizational change management, open innovation, PoV development, Digital user experience, Cloud ERP technologies, culture, Infrastructure
