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HCL Tech is hiring WFM Real-Time Analysts (RTA) with 3-6 years of experience in Workforce Management, Intraday Management, and Queue Management.
Job Location: Noida, sector 144
Walkin Drive location: Noida, sector 60
Work Model: Work from Office (5 Days)
Shift: Evening Shifts
Notice Period:Immediate to 15 Days Only
Key Skills
Real-Time Monitoring & Queue Management
Intraday & Adherence Management
Service Level, Occupancy & Shrinkage Monitoring
Incident Management & Stakeholder Communication
NICE, Verint, Aspect, AWS, Genesys (preferred)
Advanced Excel & Reporting
Walk-In Details
Date: 20th July 2026 (Monday)
Time: 11:00 AM 1:00 PM
Venue:
HCLTech, No. A 8 & 9, Sector 60, Noida 201301
Contact Person: Urmika
Interested candidates who can join within 15 days are invited to attend the walk-in drive with their updated resume.
#HCLTech #WalkInDrive #WFM #RTA #RealTimeAnalyst #NoidaJobs #WorkforceManagement #ImmediateHiring #QueueManagement #BPOJobs
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.
Job ID: 151323041
Skills:
.Net Core, .NET 6, SQL Server, Angular, Microservices, Azure Functions, ASP.NET, Microsoft Azure, Rest Apis, Cosmos DB, Azure DevOps, Azure API Management, Azure App Services, Azure Storage Blob Queue, GitHub Actions
Skills:
Workday, Oracle, SAP, UKG Pro WFM, ITIL Certification, Enterprise Software Applications, Dell Boomi Developer Certification, APIs development, Peoplesoft
Skills:
Recruitment Operations, Bulk Hiring, High Volume Hiring, Process Improvement, Workforce Planning, Excel Data Analysis, Team Leadership, Talent Acquisition, Vendor Management, Program Management, MIS Reporting, Client Management, Onboarding Compliance, Freelancer Gig Workforce Management, Stakeholder Management
Skills:
Hrms, statutory compliance, employee lifecycle management, payroll coordination, workforce operations, Process Improvements
Skills:
, Bench Management, Workforce Management, Analytical reporting, IT delivery models, Decision-making
