Job DescriptionD. Training Assignment & Completion Management3. Compliance Monitoring & Non-Compliance Management4. Customer-Specific Compliance Management7. Reporting & Management Dashboards
- Position Summary The Training & Compliance Manager – will be responsible for managing the end-to-end training governance, compliance training, Learning Management System (WLMS) administration, customer-specific training requirements, and workforce training compliance for Iron Systems global workforce. The role will ensure that all workers are assigned and complete the mandatory, regulatory, customer-specific, project-specific, and role-specific training requirements applicable to their country, region, customer, program, and job role. The manager will own the training compliance lifecycle — from identifying requirements and creating/reviewing training content, through WLMS configuration and assignment, completion tracking, compliance monitoring, audit readiness, reporting, and escalation of non-compliance. The position will also serve as a key compliance governance function, continuously monitoring changes in customer requirements, regional/country regulations, safety requirements, and project mandates to identify new or revised training requirements.
- Key Responsibilities
- Training Governance & Management
- Own the overall training governance framework for Team.
- Ensure that every worker receives the correct training at the correct stage of the onboarding/deployment lifecycle.
- WLMS Training Content & Administration
- Own the governance and quality control of training content published in the WLMS.
- Ensure new training modules are created, configured, reviewed, tested, and published within defined SLAs.
- Training Compliance & Auditing
- Conduct periodic audits of training requirements and worker completion records.
- Maintain a documented Training Compliance Matrix by country, region, customer, project, and worker type.
- Ensure mandatory trainings are assigned to workers within defined SLAs.
- Monitor training assignment accuracy and timeliness.
- Track training completion against defined deadlines.
- Maintain a centralized Training Compliance Dashboard.
- Establish a formal non-compliance management process.
- Maintain a centralized repository of customer-specific training and compliance requirements.
- Maintain a Customer Training & Compliance Matrix.
- Ensure customer requirements are incorporated into the worker onboarding/deployment process.
- Regulatory & Regional Compliance Monitoring
- Proactively identify potential or emerging training requirements before they become compliance gaps.
- Work with HR, Legal, Compliance, Operations, and relevant subject matter experts to validate regulatory requirements.
- Maintain a Country/Region Training Compliance Matrix.
- Training Audit & Quality Assurance
- Develop and execute a periodic WLMS Training Audit Program.
Provide
weekly, monthly, quarterly, and ad-hoc reports to management and relevant stakeholders.
- Process Improvement & Automation
- Key Deliverables The Training & Compliance Manager will be accountable for maintaining the following key deliverables:
- Global Training Governance Framework
- Country/Region Training Compliance Matrix
- Customer Training & Compliance Matrix
- Worker Training Requirement Matrix
- WLMS Training Catalogue
- Training Content Review & Audit Schedule
- Training Assignment SLA Framework
- Training Compliance Dashboard
- Non-Compliance Tracker
- Training Expiry & Renewal Tracker
- Customer Compliance Tracker
- Regulatory Training Requirement Tracker
- Training Audit Reports
- Corrective & Preventive Action Tracker
- Monthly Management Training & Compliance Report
- Qualifications & Experience
Education
- Bachelor's degree in Human Resources, Business Administration, Compliance, Education, Learning & Development, or a related discipline.
- Professional certifications in Learning & Development, Compliance, HR, Safety, or relevant regulatory areas will be an advantage.
Experience:
- 7–10+ years of relevant experience, with at least 3–5 years in a managerial or supervisory capacity.
- Experience managing training requirements across multiple countries/regions is highly desirable.
- Experience working with customer-specific compliance requirements is preferred.
- Experience in IT services, managed services, staffing, field services, MSP/VMS environments, or similar workforce-driven organizations is an advantage.
- Technical & Functional Skills
Required
- Strong understanding of LMS/WLMS platforms.
- Training content management and governance.
- Compliance management and auditing.
- Strong understanding of training assignment and certification lifecycle.
- Advanced MS Excel skills.
- Strong dashboard and reporting capabilities.
- Data analysis and interpretation.
- Documentation and SOP development.
- Strong stakeholder management skills.
- Ability to interpret customer and compliance requirements and convert them into operational processes.
Preferred
- Experience with Power BI or similar BI/reporting tools.
- Experience with HRIS/MSP/VMS platforms.
- Experience with workflow automation.
- Understanding of global workforce compliance.
- Knowledge of training and certification requirements across US, Canada, EMEA, APAC, and other regions.
- Familiarity with occupational health & safety and site-specific training requirements.
