Walk-in Drive- Retail Banking-Fraud & Consumer Lending 22th June, HYD

Greetings from Infosys BPM Ltd.,

Walkin Drive for Retail Banking - Fraud & Consumer Lending Operations. Please walk-in for the interview on 22th June 2026 in Hyderabad.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Assistant Manager - 5Yr to 10Yrs experience:

https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-246919

Interview details:

Interview Date:22th June 2026

Interview Time:9:30 AM to 12:30 PM IST

Interview Venue:

B3, Basement, Lecture Hall, Infosys Limited, Opp ISB,

Gachibowli, Hyderabad – 502032

Please find below Job Description for your reference:

Job Location: Hyderabad (5 Days Work from Office)

Qualification: Any Graduates - Full time Graduates

Experience: 4 - 10 Years

Notice Period: 15 days

Shift Timings: Night shift androtational week offs.

Job Level: 4A/4B

Designation: Assistant Manager / Team Lead

Role Overview

Team Leader / Assistant Manager will be responsible for end-to-end delivery, people management, and governance for Consumer Lending Servicing operations covering both monetary and nonmonetary workflows.

Key Responsibilities

Delivery & Operations

• Manage daily delivery across monetary servicing, nonmonetary account maintenance, and exception queues.
• Ensure adherence to SLA, productivity, quality, and compliance targets.
• Drive backlog management, volume stabilization, and issue resolution.

Risk, Quality & Compliance

• Ensure compliance with US banking regulations, servicing controls, and audit requirements.
• Review quality trends, errors, and root cause analysis.
• Drive corrective and preventive action plans.
• Identify in scope issues, execute remediation and client redress activities as assigned, and ensure timely closure of remediation plans.

People & Stakeholder Management

• Lead, coach, and develop JL2A and JL3A associates.
• Own performance management, attrition control, and skill development.
• Participate in client calls, governance meetings, and operational reviews.
• Support hiring, ramp up, KT, and transition activities.

Experience & Skills

• 4-10 years of experience in Consumer Lending / Loan Servicing Operations.
• Minimum 2+ years in a Team Lead / Assistant Manager role.
• Strong understanding of monetary servicing, nonmonetary workflows, and operational risk.
• Experience working in client facing, regulated banking environments.

Preferred Background

• US Consumer Lending Servicing experience (Monetary and Non- monetary services)

Not Suitable Profiles

• Finance & Accounting (F&A)
• Accounts Payable / Accounts Receivable (AP / AR)
• Claims processing
• Fraud operations
• Generic insurance or pure accounting profiles

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,

Infosys Recruitment Team.